One platform to message, automate, and engage
— powered by AI
Send, schedule, and automate across WhatsApp, Telegram, SMS, Email, Messenger, and website chat. AI matches the right responder, personalizes content, and adapts to real engagement signals.
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Connect the channels your team already works in
Turumba is built for multi-channel communication. Bring your delivery channels into one operating layer and keep message history, routing, and live conversations tied to the same account context.
Built for teams that need both control and intelligence
From templates and schedules to live inboxes and team routing, Turumba gives teams one place to manage communication clearly and at scale.
1.
One place instead of disconnected tools
Bring campaigns, templates, scheduled messages, delivery channels, and live conversations into the same product surface. That lowers context switching and makes ownership clearer.
2.
Automation that stays operationally visible
Templates, groups, sequences, and flows don't feel like background magic. Teams can automate communication while still seeing the status, channel, and record behind every send.
3.
AI that adapts to each person, not just each segment
The intelligence engine tracks engagement signals, computes affinity scores, detects dropout risk, and feeds recommendations into every automated step so content stays relevant as people change.
4.
Designed for multi-tenant teams and account control
Built around accounts, roles, teams, and scoped data. Better suited to organizations than lightweight single-user messaging tools.
Automate engagement that actually adapts
Build workflows once — they run, branch, and personalize on their own.
Visual flow builder
Multi-step automation flows with branching conditions, AI personalize nodes, interactive menus, delays, and actions — all built in a drag-and-drop editor. No code, full control.
Trigger: Choose a trigger
Configure what Starts this journey.
Send Message
Edit to add your message content
AI Personalization
At any step, Claude AI customizes the message based on the recipient's profile, engagement history, sentiment, and learning pace.
AI picks for Abel
Welcome to Your Faith Journey
A gentle introduction to beginning a relationship with Jesus
What does it mean to follow Jesus?
A Culturally-grounded guide for Ethiopian Seekers.
Message Abel Via Whatsapp
Send
Basic automations
Single trigger-response pairs: welcome messages, keyword replies, event-driven sends. Set them once, they run every time.
Welcome Message
Auto-reply to new subscribers
Default Replay
Automatically replay capturing key moments
Keyword and Even Trigger
Replies to system events comes form users
Drip sequences
Time-based message series with configurable intervals. Each step supports channel-specific content and optional AI personalization.
Message
Welcome to the Foundations of Faith journey. Over the next week we'll walk through a few foundational ideas together.
Message
Day 2:
Prayer is simply talking with God. Try a 2-minute prayer today — there's no wrong way to do it.
Let AI turn messages into relationships
Where Turumba separates from generic messaging tools. Intelligent matching, content recommendations, and user intelligence — built into the messaging layer.
Structured intake
Multi-step forms on web or conversationally via any channel. AI classifies profile, interests, and needs.
AI auto-matching
Rules pre-filter + Claude AI scoring on compatibility, language, and workload balance.
Content library
Curated and AI-generated items with channel-adaptive variants for every platform.
User intelligence engine
Engagement scores, topic affinities, dropout risk, optimal send times, sentiment trends computed automatically.
Keep ministry communication clear, timely, and coordinated
See how Turumba helps ministry teams manage outreach, follow-up, and team communication from one structured platform.
Everything your team needs, nothing it doesn't
Unified history
All messages, all channels, one search.
Templates
Variables that auto-fill from contacts.
Group messaging
Scale sends with per-recipient tracking.
Scheduling
One-time or recurring, set and forget.
Channel Management
Configure how messages are delivered.
Contacts & groups
Reusable audiences for every campaign.
Realtime inbox
Live conversations from every channel.
Notes & assign
Internal coordination, invisible to users.
Routing rules
Auto-route by source, topic, or language.
Chat widgets
Branded, embeddable, on your domain.
Flows
Visual workflows with AI branching.
Sequences
Drip campaigns with adaptive timing.
Scoring
Auto-computed engagement profiles.
AI recs
Next-best content, explained.
Intake forms
Onboarding with AI classification.
Smart matching
Rules + AI compatibility scoring.
Simple pricing for teams that need structured messaging and realtime support
Choose the plan that fits your team today, then scale as your messaging, automation, and support workflows grow.
For small teams getting structured about messaging and support. One account, core channels, and the inbox tools to handle conversations properly.
- Up to 3 team members
- 3 delivery channel connections
- 50 message templates
- 10,000 messages / month
- Unified inbox & live chat widget
- Scheduled sends (up to 20 active)
- Basic delivery analytics
- Email support
For growing ministries and organisations with active outreach programs, discipleship networks, and multi-channel support operations.
- Up to 15 team members
- All 7 delivery channels
- Unlimited templates
- 100,000 messages / month
- Group messaging & broadcasts
- Unlimited scheduled & recurring sends
- Routing rules & team assignment
- Internal notes & conversation tagging
- Advanced analytics & reports
- Priority support
For multi-tenant platforms, networks with multiple branches, and organisations needing dedicated infrastructure, SLAs, and white-label deployment.
- Unlimited team members
- Multi-tenant account management
- Unlimited messages
- Custom channel integrations
- White-label deployment option
- Dedicated infrastructure
- SMPP direct connection
- SSO & advanced permissions
- Custom SLA & uptime guarantee
- Dedicated account manager
Bring your messaging, automation, and live support into one system
See how Turumba helps ministry teams manage outreach, follow-up, and communication workflows with greater clarity, consistency, and control.
- Multi-channel messaging
- Templates and scheduled communication
- Group outreach and follow-up
- Realtime inbox for live conversations
Frequently asked questions
Have a look and see if your questions are answered. If not, please contact us for any queries.
Turumba connects WhatsApp, Telegram, SMS, SMPP, and Email out of the box. All channels share one inbox, one contact record, and one history — so conversations move with the person, not the platform.
No. Messaging is the surface, but Turumba also handles templates, scheduling, group outreach, sequences, flows, content libraries, intake forms, routing rules, and a live inbox for real-time conversations.
We pre-filter candidates with your rules (language, region, availability), then Claude scores the remaining options on compatibility, topic fit, and workload balance. You stay in control — AI explains every recommendation.
Yes. Sequences with adaptive timing, content libraries organized by topic, and the intelligence engine's affinity scores are purpose-built for long-term relational journeys, not just transactional messaging.
Engagement scores, topic affinities, dropout risk, optimal send times, and sentiment trends — all computed automatically from conversation signals and fed into every automated step.
Each content item can carry channel-adaptive variants — WhatsApp templates, SMS short forms, email long forms — so the same message respects each platform's length, formatting, and tone.
No. Flows, sequences, and routing rules are built visually. The only time you'll touch credentials is during channel setup, and we guide you through it with test-connection steps.
Multi-tenant isolation by account, role-based access, encrypted credentials per channel, and scoped data so each team only sees what belongs to them. Session tokens are short-lived and rotated.
